How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 177
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Computer Question Here...
Kamil Anwar is online now

I have changed the black ink cartridge on my HP Envy 5546,

Customer Question

I have changed the black ink cartridge on my HP Envy 5546, but the system now refuses to print.
- I have checked the connections and they are fine
- I have been able to scan a document and it has printed
- There are some 23 items waiting to print
Amy ideas pelase!
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.
Hi John,Are you getting an error message or a blinking light?What operating system are you printing from?