How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13092
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
Type Your Computer Question Here...
Bryan is online now

My google docs account has been hacked into with several

This answer was rated:

hi there my google docs account has been hacked into with several pages of latin text and letters with fabricated addresses.None of these pages can be erased theey keep popping up again.This happened when I was away for a month and my pc was not used at all.During this time my g mail account was not protected with a password ***** help.My emails seem to be unaffected--Thanks

Hi, and thank you for asking your question.

When did you first start noticing these issues with your Google Docs?

May I set up a secure remote session to troubleshoot the issue now?

Please reply back using the box below; thank you.

Bryan and 2 other Computer Specialists are ready to help you

Thank you; please stand by - providing you with further directions to connect remotely now.

OK; let's get started with the remote session now. Please open up the following link:

On the page that opens up, click "Join session."

Follow the on-screen prompts to download and run the remote file, and we will be connected.