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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 44730
Experience:  Over 15 years of consulting to the IT industry
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Am having problems with my pc, the screen is on but there

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Hi am having problems with my pc, the screen is on but there seem to be a start up problem.

Hi there and welcome

Can you tell me please exactly what happens when you try to start the PC?

Customer: replied 1 year ago.
There seem to be no start up menu at all.
Customer: replied 1 year ago.
Just error messages


Can you remove the power cable

then hold the power button for 60 seconds then release.

Connect the power cable and turn it on and tell me what then happens please.

Richard and 4 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
I have disconnected the cable
Customer: replied 1 year ago.
Mob ***********
Customer: replied 1 year ago.
Thank you.

your most welcome