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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
What is the problem you are facing while sending email to your friend at the gmail address?
Please explain the problem a bit more in detail.
Connecting via chat or trying to send email has a problem.
Click on the remote link and run Secure Remote AssistanceAfter you click on the link given above it will open a page click on the green "I Agree" button.Download and run the Elsinore screen connect.Allow it to install and let it be opened.
I have been waiting for you to connect to the secure remote access screen as requested but i haven't got any response from you.Let me know when you could be online so that i can continue to assist you on this issue further.
can you send email to other people?
can you tell me the error you get when you try to send an email to***@******.***
and you are having problem sending to which address?
let me know the error you get when you try to send email to these addresses.
i need the exact error message and code so that i can contact google to check the reason code.
when you send an email does it say refused access immediately or do you get an delivery failure email saying that the email was not delivered
the email that you are trying to send...does it have an attachment
try sending an email with just the words "test message" in the subject and body of email
let me know if it goes or not