Ask a Computer Question, Get an Answer ASAP!
Hi, my name is ***** ***** welcome to JustAnswer!
This is sounding like the headphone jack may have failed on a hardware/physical level, but let me gather some information. If I understand correctly, you can get sound from the laptop's speakers, but when you plug your headphones in, you don't get any sound at all, is that correct? Did you make any changes to the computer or change any settings between now and the last time the headphones worked?