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John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5716
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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I have upgraded to windows 10 but can,t print. It won't let

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I have upgraded to windows 10 but can,t print. It won't let me scroll down to the print/cancel options at the bottom of the print instructions.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Are you able to use scroll functions on other pages and applications also are you trying to print from a web page/email or from a application like word,excel ?


Note: - Please reply using the box below.

Customer: replied 1 year ago.
I was trying to print from e-mail
Customer: replied 1 year ago.
I can copy & paste and then print from word but not from email
Customer: replied 1 year ago.
I do not wish to join or pay a monthly fee, I just want to be able to print an email
Customer: replied 1 year ago.
I thought I was paying for this problem only.
Customer: replied 1 year ago.
Since I have not received an answer I trust no fee will be taken from me.

Yes you are paying only for this question.No need to take membership unless you needed.May i send you the remote support link to access your computer?


John and 2 other Computer Specialists are ready to help you