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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 43402
Experience:  Over 15 years of consulting to the IT industry
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As I'm having problems with internet access via our

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As I'm having problems with internet access via our broadband router, I've got the choice of setting up a hotspot using an iPhone or iPad. Although it works on the iPad, it's extremely slow.
I'd prefer to use the iPhone, as we have unlimited data with its provider, but although my laptop can 'see' the iphone, when I try to login, it seems to skip the step which allows me to use the password (generated by the iPhone), and just reports an unsuccessful login.
Is there any way of logging in to the iPhone hotspot which allows me to supply the password?

Hi there and welcome

Which version of windows or Mac is running on the laptop?

Customer: replied 1 year ago.

Win 7 Pro - apologies if already answered


Click start, then type in

wireless networks

press enter

Right click on the network for the iPhone and select Remove.

Then try to connect to the network like normal.

Does it then work?

Richard and 5 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

It certainly now shows the password ***** but having logged in the error message is Limited Access.

A few minutes later - yes, great, connected!

Many thanks.