How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 21675
Experience:  Expert for over 10 years
Type Your Computer Question Here...
Josh is online now

Have an Ipad 2 that I won when they first came out. Used it

This answer was rated:

Have an Ipad 2 that I won when they first came out. Used it successfully for 2/3 years but have not used it for approx. 12 months aND WANT TO USE IT NOW. hOWVER WHEN I GET TO THE ACTIVATIONPAGE AND TYPE IN THE EMAIL ADDRESS THAT APPEARS TO GO IN OK BUT I AM ASKED FOR THE PASSWORD ***** FIRST USED TO SET UP THE iPAD. tRIED SEVERAL BUT NOT ACCEPTED, WHAT DO I DO NOW?

Hi Michael,

You can reset that password:

Click here:

Enter your Apple ID email address

Follow the prompts to reset the password.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Josh and other Computer Specialists are ready to help you
Customer: replied 1 year ago.
Thanks josh, am OK for the present
regards Mike