How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Byron Your Own Question
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3174
Experience:  A+ MCSE with over 12 years experience.
Type Your Computer Question Here...
Byron is online now

My windows live account comes up with an error message

This answer was rated:

my windows live account comes up with an error message saying unable to connect to server

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address you are using within Windows Live Mail please?

Byron and other Computer Specialists are ready to help you
Customer: replied 1 year ago.

Thank you. From your computer, please click the link below (after reading this). On the new page, click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.

Hi Robert. Did all those email finally finish flowing in?

Customer: replied 1 year ago.
No I left it running until this morning but still not done. must be something wrong as I don't have that many files.what next