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thank you very much for your question. My name is***** and I will try to help you as quick possible.
Can you please let me know which Laptop you are using (the exact model) and where you are asked for the PIN and password (within Windows or right when the Laptop starts) ?
Thanks for your patience and best regards,
I would really like to solve your problem, but I would first need to know the informations I´ve requested above. Please just let me know by replying in the box below.
Thank you very much and best regards,
I see that you´ve read my answer. Are you still interested in getting help with your question? Please let me know, since I really want to fix the problem for you.
Thank you and best regards,