How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 19994
Experience:  Over 16 years of experience in the Electronics and IT industries.
Type Your Computer Question Here...
Pete is online now

My acer computer is unable to connect to theinternet-when

This answer was rated:

my acer computer is unable to connect to theinternet-when switched on thebluescreen
message is "CRITICAL PROCESS DIED" - The auto repair says Windows couldn't load
correctly-pressing ther restore button does nothing - thecomputer reverts to acer black
screen.Can I fix this problem via BIOS ?

Hi there,

This problem cannot be fixed in the BIOS - you will need to repair or reinstall the Windows operating system.

Let me know if you have a Windows recovery or installation disc, or if you need any further assistance with this.

Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.

Pete and 2 other Computer Specialists are ready to help you