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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 43402
Experience:  Over 15 years of consulting to the IT industry
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I have an asus MeMO pad. It has stopped receiving and

Customer Question

I have an asus MeMO pad. It has stopped receiving and sending my emails stating that there is a connection problem. All emails are working very well on the desk top computer and BT say the problem is with the device and to connect assus for advive.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please remove the charger if connected.

Then hold the power button for about 10 seconds until you see a menu and choose power off.

Then power it on and tell me if it can now send and receive please Barry