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What is the make and model of the printer?
how is the printer connected to the computer usb or wireless
When you print does it pick paper from the tray and attempt to print?
What is the error message?
remove all cartridges
check the cartridges it has copper contact points and on the carriage head as well. Try to use a damped cloth using some alcohol and clean them.
Please make sure the power is unplugged when you do the cleaning
After the cleaning is done install the cartridges and remove the front tray by pulling it out the whole tray comes out.
Please remember when we are dealing with this kind of issue. It is quite possible and may take more than one step or answer multiple times to solve a problem. In case the provided troubleshooting step does not help or work don't be dissatisfied, use the Reply to expert or click on the “Continue Conversation” button and I will be happy to continue to help.
Printer working fine problem fixed.
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