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Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 46345
Experience:  Over 15 years of consulting to the IT industry
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A parcel has ben attempted to be delivered where the

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A parcel has ben attempted to be delivered where the recipient is away on holiday, I do not have ant tracking nor order details. I request that instead of Fenn*****Harrow HA3 7HS, that it is delivered to Bridges 515 Kenton Lane Harrow HA3 7JW

Hi there and welcome Harry

To clarify, where is the parcel being sent from?

Please let me know

Customer: replied 10 months ago.
I do not know, as I cannot contact recipient, only have access to the house. There is no message about a package/parcel delivery, otherwise I woild have mentioned it previously.

Ok, so you do not know which company is sending you the parcel? As we deal with many companies here.

Customer: replied 10 months ago.
Are you able to have the delivery address altered? The courier driver did not put any phone nor contact details on no rrply slip. Only a barcode number is ***** 73102325

I need to know from which company it is being sent from please.

Customer: replied 10 months ago.
Is there not any in Harrow or nearby I can contact. Surely the item is beld locally.

Are you seeing any messages I have been sending you?

Customer: replied 10 months ago.
I have, but I cannot supply info that I have not got!

So you are replying to the question

I need to know from which company it is being sent from please.

By saying you do not know which company is actually sending you the package?

Customer: replied 10 months ago.
That is correct.

ok, do you know the person sending you the package?

The person that ordered it and knows the company?

Customer: replied 10 months ago.
Looking on the original no reply slip dated 18/817 it was an Amazon parcel, & would have been addressed to Mr/Mrs Fenn*****Harrow HA3 7HS. I did not have yhe original slip with me during our previous sms.
Customer: replied 10 months ago.
I've just been contacted from Hermes courier to say that it was something to be collected. Sincere apologies for all the trouble caused by this enquiry. Kind regards, Richard. From Harry B.

ok, Amazon is the company I have been needing to hear from you

If you call



But I see it is now sorted, if you need anything else, please let me know and please remember to rate my service Harry via one of the stars at the top of the screen then submit.

Thank you


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