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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 45542
Experience:  Over 15 years of consulting to the IT industry
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I cannot access my email on Outlook on my PC - I have reset

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I cannot access my email on Outlook on my PC - I have reset my password ***** still no access.

Hi there and welcome

Can you tell me please wen you were last able to sign into your account?

Please let me know

Thank you

Richard and 4 other Computer Specialists are ready to help you
Customer: replied 6 months ago.
Thursday 16th - I think - certainly last week but no access on Friday or over the weekend

Thank you

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 6 months ago.
614(###) ###-####