How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI
JamesI, Consultant
Category: Computer
Satisfied Customers: 2237
Experience:  20 years managing and supporting IT infrastructures from end users through to design of cloud based systems.
75967336
Type Your Computer Question Here...
JamesI is online now

The screen on my fine pix jz 310 has suddenly developed a

This answer was rated:

The screen on my fine pix jz 310 has suddenly developed a black patch which seems to be growing. This is visible when I take the photo, and is still there when I view the result but doesn't effect the down-loaded picture. Can anything be done about this?

Hi Helene,

The black patch may be what is known as a dead pixel/cluster of pixels, if its getting larger this may suggest the screen has develop a small crack from behind the front glass.

Assuming it is the screen this wouldnt affect the actual image you taking but will obviously pose issues when taking the picture, the cost of a new screen is almost the same price as buying a new camera.

Have you considered buy exactly the same camera second hand as ebay are selling one for £40 here.

JamesI and 3 other Computer Specialists are ready to help you