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This can happen when the hard drive becomes corrupted inside the machine.
First, try a factory reset which will reformat the hard drive.
If a factory reset doesn't work then the hard drive will need to be replaced.
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Yes, that is further indication that the software is working ok but the hard drive is not.
To reset the box, press the Menu button and select RECEIVER SETTINGS.
Then in the RECEIVER SETTINGS menu, select RESET FACTORY DEFAULT.
Yes all channels and recordings will be erased.
As the hard drive is corrupted the recordings have already been lost and are not recoverable.