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Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3145
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
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I set Gmail to export to Outlook and it has been ok.

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I set Gmail to export to Outlook and it has been ok. Suddenly I am getting errors and cannot login using password. I followed instructions given on https://support/accounts/answer/78754 and changed my gmail password. I have also gone into \Outlook settings and also changed password. I still cannot open Outlook. I am using Windows 10 and it has recently run an upgrade

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Are you able to log in via the web browser?

www.gmail.com

Customer: replied 5 months ago.
Customer: replied 5 months ago.
Will you require me to enter information once you have remote access and how do yougeg it?

I will send you the information now

Martin and 2 other Computer Specialists are ready to help you

From your computer click the following link:

https://bhtq.screenconnect.com/?Session=6ec999d6-4005-4566-81b9-91c15070fe07

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Once you've done that, minimize this browser window and look for a smaller box on the desktop then click Run.

Let me know once you've done that or if you need additional steps.

Martin

Connected

Customer: replied 5 months ago.
Done

Please minimize your browser and check for a little chat box so we can talk in there

Customer: replied 5 months ago.
The whole Internet browsrt

Yes, please minimize all your windows

Customer: replied 5 months ago.
When I minimise I can see the chat box and then windows 10 desktop hides it. I can't use the semi minimise optio

Good work, I see you now

If you have any problems or would like any additional assistance, please do not hesitate to let me know.

And if you need anymore assistance in future, you can request me directly using this link:

http://expertmartin.com

Thank you