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Cabletech, Computer Support Specialist
Category: Computer
Satisfied Customers: 1160
Experience:  6 years ISP Technical Support
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My password is not being accepted although I have just been

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My password ***** ***** being accepted although I have just been given by google don't understand please Help

Hello and welcome! I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

How did Google provide you a password? Did you go through the account reset recovery tool?

Cabletech and 3 other Computer Specialists are ready to help you

Are you currently using a Windows computer?

We can share screens so I can see exactly what is happening.

Customer: replied 1 year ago.
They sent new password ***** old telephone no yes I am working on my apple i-pad

Okay, we'll have to do the secure connect a bit differently since you're using an Apple ipad. I can give you my email address to communicate directly with me to securely connect with you on this issue. What is your email address that I can email that is working?