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JamesI, Consultant
Category: Computer
Satisfied Customers: 2980
Experience:  20 years managing and supporting IT infrastructures from end users through to design of cloud based systems.
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I have both a Harmony 650 and 665. They keep showing the

Customer Question

I have both a Harmony 650 and 665.
They keep showing the message "Welcome to your Harmony remote"
I follow the onscreen instructions , but when finished they return to the Welcome message.
I have changed the batteries but still keep getting this problem!
Can you help?
Submitted: 9 months ago.
Category: Computer
Expert:  JamesI replied 9 months ago.

Hi Gary, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

What devices are you trying to pair them to?

Customer: replied 9 months ago.
LG smart tv, Samsung 4K DVD player, BT Yourview and Apple 4th generation player!
Expert:  JamesI replied 9 months ago.

Ok go through the wizard and just set it up using the LG and see if that complets without issue.

Expert:  JamesI replied 8 months ago.

Please confirm if you need anything further or if I can resolve the case