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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 49140
Experience:  Over 15 years of consulting to the IT industry
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I seel to have lost HP solution centre on my computer. Do I

Customer Question

I seel to have lost HP solution centre on my computer. Do I need HP printer assistant. If so how do I get it?
Submitted: 6 months ago.
Category: Computer
Expert:  Richard replied 6 months ago.

Hi there and welcome

No it is not necessary unless you are having issues with printing and even then it is not required to fix the issues.

Are you able to print correctly now?

Customer: replied 6 months ago.
I used to use HP solution centre to change between A4 and photo paper. Without HP solution centre how do I change over?
Expert:  Richard replied 6 months ago.

You can use it via the printer properties , when you go to print, choose printer properties in the print dialogue and look for paper type.

Else you can download it from my link below

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

In the top right

Let me know how you go please

Customer: replied 6 months ago.
Where is Printer Properties?
Expert:  Richard replied 6 months ago.

this was in my last message, I have repeated it below

when you go to print, choose printer properties in the print dialogue and look for paper type.

Else you can download it from my link below

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

In the top right

Let me know how you go please

Customer: replied 6 months ago.
top right of what?
Expert:  Richard replied 6 months ago.

The link I gave you...

This link

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Click it and you see HP Assistant in the top right

Expert:  Richard replied 6 months ago.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.