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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 177
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Why am I still unable to access my Microsoft account?

Customer Question

Why am I still unable to access my Microsoft account ?
Submitted: 2 months ago.
Category: Computer
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  John replied 2 months ago.

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I apologize for the delay.

You did have access to your hotmail when we finished remote support am i correct? after that what did you change ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Customer: replied 2 months ago.
Cannot remember Hotmail sorry just about to login to Microsoft with a new account I have just made
Expert:  John replied 2 months ago.

No problem what happened to your previous microsoft account?

Customer: replied 2 months ago.
Forgot password ***** mixed up my fault
Customer: replied 2 months ago.
no thank you will try my login now will get in touch if i need more help
Expert:  John replied 2 months ago.

No problem.

Customer: replied 2 months ago.
My answer is above and so is your your reply. because I have tried too many times I am now blocked until June 25th. I do not need anymore help thank you.
Expert:  John replied 2 months ago.

I understand and i will request customer service to close this question.

Sincerely,

John

Customer: replied 2 months ago.
Thank you
Expert:  John replied 2 months ago.

You are welcome.