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Cabletech
Cabletech, Computer Support Specialist
Category: Computer
Satisfied Customers: 1202
Experience:  6 years ISP Technical Support
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My iPad is Activation lock and I cannot remember my Apple ID

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Hi my iPad is Activation lock and I cannot remember my Apple ID or password ***** unlock can you help
Assistant: When did you last change your password ***** Apple ID?
Customer: Sorry I cannot remember
Assistant: Did you try resetting through Apple's online account reset tool?
Customer: No! My iPad will not let me go no where
Assistant: Anything else you want the Mac Expert to know before I connect you?
Customer: No thank you!
Customer: replied 2 years ago.
It’s not this iPad that’s locked it’s my other one email***@******.***

Hello and welcome! I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

I'd be happy to help you reset your Apple ID password ***** Before we begin, can you respond as soon as you can see my messages?

Customer: replied 2 years ago.
I need to reset Apple ID and password
Customer: replied 2 years ago.
How will that work
Customer: replied 2 years ago.
you cannot advise me the

Great! To get started, please click the Secure Connect button and I'll be happy to reset this for you. If you prefer to do it yourself, let me know as well and I can provide some steps.

Customer: replied 2 years ago.
I will do my self if you advise

Sure thing. Give me just a few more moments to customize these steps..

Since these steps will have you clicking away from the site, do you mind helping me with a quick rating before you start the process? It will take one click and you'll be done. It is only based on my performance and not pertaining to anything outside of that. You'll either have stars in the top right to click on or a link that says "Rate my expert." If you click on the latter, it will let you choose the number of stars. Hopefully, I've earned 5 stars so far. Of course, it won't close our chat and I'll still be able to assist with this after.

Customer: replied 2 years ago.
Ok

1. Click on this link: http://iforgot.apple.com

2. Enter in your Apple ID.***@******.***

3. Follow the questions. They vary based on how your account is setup. Let me know if you are successful or get stuck.

Cabletech and 4 other Computer Specialists are ready to help you