Ask a Computer Question, Get an Answer ASAP!
Hi, my name is ***** ***** will be assisting you with your question today..
Please give me a moment to read over your question and type up a reply...
While I read over your question please acknowledge that you understand the below statement..
Important Note – You will see offers for premium services come up on your screen which are completely optional, they also DO NOT apply to mobile devices. They are NOT sent from me and I cannot see them at all. Simply X out of the popups if you don’t want that optional service…. Thankyou
If you would like, I can reset it my side WITH your help so that way all you have to do is enter the new password ***** the computer to login and set it up.
If you would like to do that, please give me your email address that you will be using to login to the computer
What are the last 4 digits of your cell phone number please?
Thats not the number on file for your account.... It ends in 48
Thats going to make this very difficult and I will not be able to get into it....
Your only remaining method is to fill out a form and submit it but it could take 48 to 72 hours for you to get the reset email IF they send it at all.
Yes absolutely you can start a new one and be sure to put your new cell phone on there so you can always get access to the account....
DO you need help doing that or do you just need a link to get started?
One moment and I will pull up the account creation page
What OTHER email address would you like to use for the new account?
What is your FULL name and cell phone number?
Will need to use a different email address as it already exists.. If you would like I can see if***@******.*** is available?
I can make you one right now
Would that be ok for you?
Yep absolutely it can
Please give me the access code sent to your phone text messages just now
Wait just a min or so more
No problem, just making sure you hadnt left me haha
Any sign of a code? I resent it
You are in the united kingdom correct? and your cell phone number is *****? 07484 720844
If you havent gotten one yet, I have no clue as to why, I can try to use my own and you can change your account details once you get in it so we can continue further if you would like
OK bare with me im getting it setup for you
Sent new code to your phone, hopefully you got this one?
Excellent ok im going to give you the info to sign into your computer with
New username is *****@******.***
New Password ***** *****
Make sure you use a capitol J
Once you are into your computer, I can come in and make the needed changes to he account if you wish and help you secure it
Absolutely you can, I would only ask that you please rate me so I can be paid by the website for helping you..
You can get back to me at ANY time..