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Hello, my name is ***** ***** I'm happy to assist you today with your concern. May I get your first name please?
Hello Keith, I hope you are doing good.
Could you please confirm which email program you were using on Windows 7?
Thank you for confirming, may I go ahead and take secure remote access on your Windows 10 computer and assist you further?
Well Microsoft has stopped Windows Live Mail long back, but I will try to use my expertise to help you :-).
Thank you Keith, Please click on this link: https://justanswer.screenconnect.com/?Session=b8eef359-4ccb-458f-a260-3c1e74b17a45A file by name "ConnectWiseControl" will be downloaded, kindly save the file and open it to get connected.
Okay Keith, And just to let you know on your Windows 10 you can use your Mail App to check emails, ever since Microsoft stopped Windows Live Mail, they have replaced it with Windows Live Mail.