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Category: Computer
Satisfied Customers: 909
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I believe email attachments with btinternet emails are

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I believe email attachments with btinternet emails are automatically go automatically to 'downloads' but normally I can open them when I receive the email. Recently I have been receiving emails from a trusted source marked winmail. I am unable to open them in the normal way or when they transfer to downloads. I would appreciate advice.
Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: on my desktop computer or laptop
Assistant: What troubleshooting have you tried?
Customer: None as I am unsure what to do
Assistant: Anything else you want the Email Expert to know before I connect you?
Customer: No

Hi, this is Karthik. I will be helping you from here.

I understand that you are unable to open the email attachments. May I know is this the same computer you have problem with?

Customer: replied 6 months ago.

Okay, may I access the computer and work on the attachment problem?

I am working on your problem on other session.

Karthik and 3 other Computer Specialists are ready to help you