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JACUSTOMER-03srkuxi-
JACUSTOMER-03srkuxi-,
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My Skype doesn't ring when someone is trying to get me. I

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My Skype doesn't ring when someone is trying to get me. I only know because there is a missed call message. I'm missing important calls . Any ideas?
Assistant: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Samsung tablet
Assistant: What's the model of your device? How old is it?
Customer: About two years
Assistant: What have you tried so far with your Android device?
Customer: Nothing dont know what to try
Assistant: Anything else you want the Android Expert to know before I connect you?
Customer: No

Hi, this is Pradeep Kumar and I will be helping you with the issue today.

I understand that you have an issue with the Tablet Skype.

Are you chatting from the same Device in which you are facing the issue?

Customer: replied 2 months ago.

What have you tried so far to fix the issue.?

Customer: replied 2 months ago.
What is happening ?
Customer: replied 2 months ago.
Nothing, I don't know what to do

Hope you know your Skype ID and password?

Customer: replied 2 months ago.
Oh dear, no I dont

Please check your Skype ID by Android.

1.Open Skype

2.Tap your profile photo. It’s at the top-center part of the screen. This opens your profile.

3. Check the attachment , you will see your Skype ID.

Customer: replied 2 months ago.
I've got something, but I dont know if it's my id my password

Tell me what it is so i can see whether it is your Skype ID or not.

Customer: replied 2 months ago.
Philippa.ling1

Is it Philippa Ling

Nottingham, Great Britain?

That is your Skype ID : Philippa.ling1

Go to Notification symbol on the left top on the skype screen.

You will see a bell logo(Notification).

There you will see all the settings for message and call and ringtone , vibration mode.

Before you go i request you to Rate my service that is there on the top of this chat.

You will see stars : click on the stars and click submit.

Customer: replied 2 months ago.
Sorry, I did what you said then couldn't find how to reply to you. I found the logo at the top of the page, but it doesn't seem to do anything when I touch it. What should it do?

When you click on the bell icon on the skype, you will see all the options are there in it.

You need to select from there.

Customer: replied 2 months ago.
I did, and nothing happened

If you know your Skype ID then Try uninstall and re-install the application from the play store.

JACUSTOMER-03srkuxi- and 12 other Computer Specialists are ready to help you
Customer: replied 2 months ago.
I'll try that. Thanks very much
Before you go i request you to Rate my service that is there on the top of this chat.You will see stars : click on the stars and click submit.
Customer: replied 2 months ago.
Although the assistant was as helpful as he could be, I found negotiating the tablet and Skype at the same time as interacting with him too difficult, and stopped before I got my problem solved.

Thank you & Have a nice day.