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Hi, this is Nithin and I will be helping you with your phone issue today.
Which email ID you used for Apple ID?
That is okay, let me know your email ID.
We will send instructions to your email address***@******.***. Can you reset it from that email now?
I haven't sent yet. Please respond.
You can minimize this window and then open the mail .
Or open mails in a new tab.
An email has been sent to your email address,***@******.*** . Follow the directions in the email to reset your password.
Do you have any other computer or phone with you now?
Please use the safari browser there to view your email.
You can reset apple ID password ***** that email.
Please let me know once its done.
Thanks for the rating. I am glad that the issue is resolved.
Feel free to get back to us for further assistance. Have a nice time ahead.