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Category: Computer
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I have an apple I phone 6 which is saying I have used Find

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I have an apple I phone 6 which is saying I have used Find My Phone which I haven't but as far as I remember I don't have an apple ID and can't unlock my phone can u help please??

Hi, this is Nithin and I will be helping you with your phone issue today.

Which email ID you used for Apple ID?

Customer: replied 2 months ago.
As I said in my original question I don't remember having an apple ID

That is okay, let me know your email ID.

Customer: replied 2 months ago.
My E-mail is***@******.***

We will send instructions to your email address***@******.***. Can you reset it from that email now?

I haven't sent yet. Please respond.

Customer: replied 2 months ago.
I will need to close this down to read my email

You can minimize this window and then open the mail .

Or open mails in a new tab.

An email has been sent to your email address,***@******.*** . Follow the directions in the email to reset your password.

Customer: replied 2 months ago.
I'm afraid i don't how to do either of those actions

Do you have any other computer or phone with you now?

Customer: replied 2 months ago.
I could use my wife's I phone

Please use the safari browser there to view your email.

You can reset apple ID password ***** that email.

Please let me know once its done.

JACUSTOMER-q0qk50ni- and 4 other Computer Specialists are ready to help you
Customer: replied 2 months ago.
I have now opened my phone thank u very much

Thanks for the rating. I am glad that the issue is resolved.

Feel free to get back to us for further assistance. Have a nice time ahead.

- Nithin