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Hi, this is Shiva and I will be helping you with your issue today.I understand that you are facing difficulties canceling your itunes subscription. I would be glad to assist you.
I could provide the steps on chat or assist you over a remote assistance session quickly. Please let me know how you would like to proceed.
If you have itunes installed on the computer use the steps provided in the below attached document to report or cancel subscription.
If you do not have itunes installed on the computer you could report or cancel a subscription using the website.
Please use the steps mentioned in the below attached document.
Please let me know if you need further assistance.
If you have any follow-up questions, don't hesitate to ask. If finished, please take a moment to give me a 5-star rating. You need to scroll to the top of this page to rate me.
I look forward for your response to assist you further.
You are welcome.