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Category: Computer
Satisfied Customers: 598
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I have Norton Safe search remove my google chrome browser -

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JA: Hello. How can I help?
Customer: I have Norton Safe search remove my google chrome browser - I want to restore my google chrome browser. I use Norton for security and have chrome installed - but want to do this safely
JA: What device or product does this involve?
Customer: windows 10 laptop HP
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: I dont know - nothing on the bottom - it is about 2 yrs old
JA: What have you tried so far with your laptop? Have you installed any updates recently?
Customer: Norton did and I foolishly didnt unclick safe search
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Can I just install Google Chrome

Hi this is Kaushik, I will assist you with the issue.

Is this the same computer with which you are facing the issue?

Customer: replied 3 months ago.

Shall I go ahead and remotely access the computer to check on the issue and get it resolved?
Or just provide the steps so that you can perform them?

Customer: replied 3 months ago.
Provide the steps please
  1. Open Chrome.
  2. Click More-> More tools > Extensions.
  3. Next to the extension you want to remove, click Remove.
  4. To confirm, click Remove.

please search for Norton safe search and remove/delete it.

Refer to the below image for assistance.

There are more methods to fix the issue, reply back if you face any difficulties while performing the above provided steps and I would be glad to assist you further.

Kausik and 3 other Computer Specialists are ready to help you
Customer: replied 3 months ago.
Thank youCustomer- all done

You are most welcome.