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Welcome to JustAnswer! I’m Shaz, a professional IT expert. I have over 8 years of experience in the industry with a Master’s Degree in Computer Networks and Security. I will be assisting you today.
Can you let me know what the email address is so i can investigate the issue
Thank you, ***** ***** me 5 minutes so i can assess the current situation of the email account.
Have you tried using the password ***** feature provided by google?
I have accepted the remote session request. I will be sending over instructions so i can remote onto your machine. Considering you have struggled with resetting the password ***** will try finding out the password ***** the MAC using a few technical techniques. If that fails i will assist with the password ***** procedure.
Please download and install TeamViewer and provide me with "Your ID" and !Password".
Please use the following link to download and install TeamViewer;