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JakeUK
JakeUK, Computer Support Specialist
Category: Computer
Satisfied Customers: 65
Experience:  IT Services, 10 Years Experience, Bsc Business IT, MCSA, PRINCE2, CompTia (A+,Network+,Server+,Security+)
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I have a Legria FS200 camcorder that won't work with Windows

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Hi. I have a Legria FS200 camcorder that won't work with Windows 10 (at least I believe that is the problem). Have you any suggestions please.
JA: Who makes your camera?
Customer: Canon
JA: What have you tried so far with your camera?
Customer: On windows 7 I have used it many times before for wedding videos and photos. Never had a problem.
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: The camcorder is most probably five years old
Customer: replied 9 days ago.
n/a
Good afternoon, how are you?
May I ask how you are connecting the camcorder to the pc? Are you recording to an SD card on the camera and then attempting to transfer the recordings to windows 10?
Jake
Customer: replied 9 days ago.
directly into my tower. Also I've tried through the HP Photosmart printer
Customer: replied 9 days ago.
via a Sandisk card
Customer: replied 9 days ago.
IOW micro SDHC card
Have you installed the camera software to your computer?

The software for windows 10 can be found HERE

Jake

Customer: replied 9 days ago.
Ah! That could be the problem. It was on my Windows 7.

I have provided a link above for the software, if you download and install, would you let me know you get on?

Hopefully we have found a solution for you!

Jake

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