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Hi! My name is Justin and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)FOLLOW UP QUESTION -> Can you sign into hotmail.com on any other device other than your phone?
Ok. Are you using the mail app on your phone?
Delete the account that is causing the issue and add it back.
Have you restarted your phone too?
Have you restarted your phone, too?
Was the account deleted when you restarted?
delete the account. make sure it leaves the accounts and passwords section. then restart your phone then add it back. hotmail auto configures. So if it doesn't take then something is stuck in the mail folder. The last step if this doesn't work is to erase the phone as mail has corrupted.
Erase all content and settings. Start over. Manually migrate data.
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