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Nithin V
Nithin V, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1677
Experience:  Bachelor's Degree in Computer Science and Engineering
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Microsoft tell me that I can't have a further update for my

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Microsoft tell me that I can't have a further update for my Acer Aspire, which |I bought in 2013 because the BIOS is out of date and a further update might present a risk, but that Acer might be able to help. Can you?
JA: What device or product does this involve?
Customer: Aspire V3-531
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Acer Aspire V3-531 . Bought 2013. It's about a further update for Window 10 for it.
JA: How long has this been going on with your computer? What have you tried so far?
Customer: Tried to load 3 times but loading failed. Microsoft tell me it's because the BIOS is out of date.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No. You may want more precise information but I need to know what.

Hi, this is Nithin and you have reached which is a premium question and answer site.

I will be helping your issue of windows 10 update today. Please be online with me on this chat window.

Let me update you that we cannot install the latest version of Windows 10 on all computers.

Many of the old computers will not support the latest version of Windows 10 due to hardware/BIOS limitation.

Customer: replied 5 months ago.
You cannot update my BIOS?

The BIOS update should be released by Acer. If there is an update, we can install it.

Most of the time companies won't release the latest BIOS update for old model computers.

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