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Hi, this is Nithin and you have reached JustAnswer.com which is a premium question and answer site.
I will be helping your issue of windows 10 update today. Please be online with me on this chat window.
Let me update you that we cannot install the latest version of Windows 10 on all computers.
Many of the old computers will not support the latest version of Windows 10 due to hardware/BIOS limitation.
The BIOS update should be released by Acer. If there is an update, we can install it.
Most of the time companies won't release the latest BIOS update for old model computers.
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