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Hi, this is Manohar and I will be helping you with your issue today.I understand that you have an issue with your emails is that correct?
How do you access emails is it through outlook or browser?
May I know is it a windows or Mac computer?
May I know your email address please?
Windows 10 firstname.lastname@example.org
Please allow me for few minutes while I am checking the details.
Can you tell me did you change the password ***** your email account?
Do you use a phone number which ends with 76?
Yes I am here I had asked you a question.
If 4776 matches the last 4 digits of the phone number on your account, we'll send you a code.
Please give me a code.
Please give me a code
Sorry I misunderstood- +4477674*****
Please check the phone +4477674***** and see if there is a message from Microsoft which has a security code
I am trying again please wait.
Give me the code.
The password ***** been successfully changed.
You can now login to your email with new password [email protected]
Now your account should be safe and secure.
Okay you can do that.
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Feel free to get back to me if you have any issue with the computer or printer i am glad to assist you further.Thank you for contacting us you have a great day ahead.