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Hello sir/madam, I would like to help you, please let me know when you are ready.
It seems the autorun option does not work. We may need to open your memory stick manually.
Can you please find the icon of your memory stick on your desktop and then double click on it?
An icon representing your memory stick drive should be on your computer's desktop.
You will need to double click on it to open it.
Can you please disconnect the memory stick, wait 10 seconds and then connect it again?
Do you see an icon? An icon appears on your desktop?
Happy to hear that.
Now please double click on it.
Yes. You can now just double click on the photos to open them.
If you have other files (like videos) you can watch them too.
Just click on the page you want to transfer, DRAG it with your mouse and then DROP it into NO NAME icon on your desktop. It will be automatically transferred into the memory stick.
"NO NAME" represents your memory stick.
It seems your friend forgot to give a name for it.
Happy to hear that. You are welcome.
If something goes wrong, I will be here anytime.
You are welcome.