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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Few things first:
Please let me know by replying to me here so that I can help you further.Best regards,Jess
Thank you for writing back and I understand your concerns. Are you also using a regular computer? Or you only have an iPad?
Ok. Now, HOW do you save your files on your AOL? Please understand that AOL is an email service, so you can only store EMAILS and contact there. Are you saying the files you are referring to are ATTACHMENTS to emails?
Ok. Approximately, how many emails do you have in your AOL account right now?
And now, all your emails are gone?
Ok. Have you tried accessing your AOL using a different web browser?
Please try going to https://mail.aol.com and login to your AOL.
You're welcome and I am glad I was able to help.
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