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Pete
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 24002
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Are you experts available on the weekends? Assistant: Where

This answer was rated:

Hi are you experts available on the weekends?
Assistant: Where is this? It matters because laws vary by location.
Customer: I’m from London Leyton
Assistant: What steps have you taken so far?
Customer: It’s regarding my Instagram I spoke to an expert on Friday they said wait 24 hours and changed ur password ***** don’t that but still can’t manage to login
Assistant: Anything else you want the lawyer to know before I connect you?
Customer: No
Customer: replied 18 days ago.
I need help with my Instagram account
Hello,
I’m a moderator for this topic. It looks like your question was meant for another company. You’ve reached JustAnswer, a paid service that matches people with questions to Professionals with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more.
Would you like to continue with a specific question to our Experts, or would you like us to cancel your question and offer a refund?
Thank you,
Nicola
Customer: replied 18 days ago.
I would like to continue
Customer: replied 18 days ago.
Hello,
You would need to speak to Instagram directly to reinstate your account, we are a completely separate company.
Thank you,
Nicola
Customer: replied 18 days ago.
I spoke to someone on here the other day and they said if you need further help contact us
Customer: replied 18 days ago.
They said to me wait 24 hours and change ur password ***** if it doesn’t work to come back to the site
Hello,
There are no other questions on your account except for those posted today.
We will continue to look for an Expert to assist. If you talk to Instagram directly please let me know and I will cancel this one for you.
Thank you,
Nicola
Customer: replied 18 days ago.
because I made another account that is why you can see the ones posted today. And I can’t contact Instagram directly. Can you assist me with another expert that can help ?
Customer: replied 18 days ago.
Customer: replied 18 days ago.

Hi,

My name is***** will try my best to help you with your question.

Your best option for resolving your Instagram account issue is by going to their online helpdesk.

You can also email***@******.*** and they will email you back within 24 hours.

If you do not get an email within 24 hours, check your junk or spam email folders as it may have been directed there.

Is there anything else I can help you with today?

Customer: replied 18 days ago.
Ok thanks and I went to there help centre and it does not say anything about the codes I’ve been checking on there
Customer: replied 18 days ago.
I just emailed them now

Ok, let me know if you need anything else :)
Pete.

Customer: replied 18 days ago.
The help centre doesn’t have nothing to do with my account issue I checked on there
Customer: replied 18 days ago.
Also do you have any other options ? Are you sure they will email back ?

Yes, they will always respond to all emails. This is your best option for contacting them.

Customer: replied 18 days ago.
Ok thank you so much

You are welcome :)

Pete.

Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 24002
Experience: Over 20 years of experience in the Electronics and IT industries.
Pete and 7 other Computer Specialists are ready to help you