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Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.May I know whom I am chatting with?
Hi, Jean. An increasing number of computer users are receiving similar phone calls and some — afraid of potential data loss and device damage — are surrendering their bank account information in the hope this will protect their tech.
If you get such a call, we’re here to tell you — hang up. It is a SCAM!!!
Microsoft does not do that nor do they have partners who do that nor do they hire sub-contractors or people or even get volunteers to do that. Do not trust unsolicited calls. Do not provide any personal information.
The event errors which they have shown are just the system error log events and you need not have to worry about it. Please do not allow any such persons to access your computer.
The Windows Event Viewer shows a log of application and system messages, including errors, information messages, and warnings. It’s a useful tool for troubleshooting all kinds of different Windows problems. The Windows Operating system stores all such events when an error occurs for future use. You need not have to worry about these errors and they are not harmful.
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Bye. Have a great day.