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25tech
25tech,
Category: Computer
Satisfied Customers: 646
105540820
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CANNOT ACCESS PASSWORD AT ALL HAVE USED IT FOR 15 YEARS, MY

Customer Question

CANNOT ACCESS PASSWORD ***** ALL HAVE USED IT FOR 15 YEARS
JA: What exactly are you having trouble accessing?
Customer: MY MAIN AOL and only AOL A/C) PASSWORD
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: IMAC, IPAD, IPHONE8
JA: How long has this been going on with your computer? What have you tried so far?
Customer: EVERYTHING - SPOKE TO AO; FOR 3 HOURS YESTERDAY NO HELP
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: NO - JUST MAIN AOL PASSWORD ***** IF REQUIRED
Submitted: 2 months ago.
Category: Computer
Expert:  25tech replied 2 months ago.

Hello, my name is ***** ***** I'm happy to assist you today with your concern

Expert:  25tech replied 2 months ago.

Please provide me your email address.

Customer: replied 2 months ago.
Expert:  25tech replied 2 months ago.

Please give me a min.

Expert:  25tech replied 2 months ago.

*****@******.***

Do you have access to this phone?

07*** ****53

We will send you a verification code to verify you're the owner of this phone.

Customer: replied 2 months ago.
Expert:  25tech replied 2 months ago.

Please provide the phone number.

Customer: replied 2 months ago.
Yrs
Expert:  25tech replied 2 months ago.

Please provide the phone number.

Customer: replied 2 months ago.
uk)
Customer: replied 2 months ago.
My mobile
Customer: replied 2 months ago.
Got it !
Expert:  25tech replied 2 months ago.

Verify that you have this phone

Enter the verification code we sent to

07*** ****53

Customer: replied 2 months ago.
Fine
Expert:  25tech replied 2 months ago.

Please provide the code that you recived.

Customer: replied 2 months ago.
Please resend number verificatiuon
Expert:  25tech replied 2 months ago.

Please check your text message.

Customer: replied 2 months ago.
No code visible on text , just your email address etc
Expert:  25tech replied 2 months ago.

it does not have number its just alphabets.

Customer: replied 2 months ago.
Ok
Customer: replied 2 months ago.
No code visible, just your helpline
Expert:  25tech replied 2 months ago.

Okay, you will receive a call just make a note of the code that you will get on a call on a piece of paper.

Customer: replied 2 months ago.
Ok please call ASAP
Customer: replied 2 months ago.
Expert:  25tech replied 2 months ago.

*****@******.***

Verify your email address

Enter the verification code we sent to

l**********@******.***

Customer: replied 2 months ago.
Tapped in your code line
Expert:  25tech replied 2 months ago.

Did you get the code?

Customer: replied 2 months ago.
Wrong number
Mobile is O775500653
Other number ( landline) is now closed
Expert:  25tech replied 2 months ago.

Do you have access to >

Enter the verification code we sent to

l**********@******.***