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birooinam
birooinam,
Category: Computer
Satisfied Customers: 1009
105203337
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I’ve try to restore system and now I’m in trouble Assistant:

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I’ve try to restore system and now I’m in trouble
Assistant: What device or product does this involve?
Customer: It’s laptop
Assistant: What's the brand/model and Operating System (OS) of your laptop?
Customer: Pentium gold /pavilion
Assistant: What have you tried so far with your laptop? Have you installed any updates recently?
Customer: No
Assistant: Anything else you want the Computer Expert to know before I connect you?
Customer: No

Hi, this is Biro. You have reach JustAnswer.com which is a Paid Question and Answer site. I will be helping you with your issue today.
As I understand you are facing issues after performing a System Restore. Am I correct on that?

Customer: replied 5 days ago.
Customer: replied 5 days ago.
It’s saying restore incomplete and nothing else what I’ve tried, worked

Is it a Windows 7,8 or 10 ?

Customer: replied 5 days ago.
10

What exactly is the issue with the computer for which you performed System Restore ?

Customer: replied 5 days ago.
Manufacturer restore
Customer: replied 5 days ago.
I’m selling, so I was trying to delete everything, now it’s not working anymore
Customer: replied 5 days ago.
I’m back at this page

We have to perform a Reset of the computer which will remove the data and everything else.

Select Troubleshoot and look for Reset this Computer

Customer: replied 5 days ago.
I’m on it
Customer: replied 5 days ago.
Will take some time now
Customer: replied 5 days ago.
Do you thing this will be all I need to do?

It should give an option which say either Keep or Remove All Files and reset.

Select Remove All files and proceed with the Reset

Customer: replied 5 days ago.
I did that

That is all you need. It will remove the files and applications on the computer and will have only Windows 10

Customer: replied 5 days ago.
Ok thanks

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