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Ricky- Expert Tech
Ricky- Expert Tech, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2953
Experience:  5+ Years in IT Support
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I cannot get into Gmail with mty new iphone7. My gmail; I

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I cannot get into Gmail with mty new iphone7.
JA: What exactly are you having trouble accessing?
Customer: My gmail; I have been trying for two days
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Its a new iphone7
JA: How long has this been going on with your computer? What have you tried so far?
Customer: respond ding to all the questions / prompts. I'm mow told I have had too many attempts. I don't know my password.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no. I am thempted to give up on google for ever

Hi, my name is ***** ***** I will do my best to help you today. Have you already tried to change your Gmail password?

Customer: replied 1 month ago.
I don't think so

You will need to go to this link and follow the instructions provided in order to reset your Gmail password: https://accounts.google.com/signin/recovery

Customer: replied 1 month ago.
done that - it tells me "too many failed attempts"

Okay, in that case you will have to wait a few hours (up to 24 depending on the number of attempts), as that is the only possible way to reset your Gmail password.

Ricky- Expert Tech, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2953
Experience: 5+ Years in IT Support
Ricky- Expert Tech and 2 other Computer Specialists are ready to help you

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Please cancel this. vIt has not worked and I do not want it.