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Hi, my name is ***** ***** I will do my best to help you today. Is the TalkTalk line going to a DSL Internet modem?
If you have used this setup before and it worked, it is most likely the handset is broken. However, if you have not used this setup before you may need a special adapter to use a phone on the same line as your modem. To find this out, please call TalkTalk directly at 0345(###) ###-####/strong>