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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 221
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Something has gone wrong. I am not receiving emails nor able

Customer Question

Something has gone wrong. I am not receiving emails nor able to send them. Tried to follow instructions without success (almost certainly my fault!) .
JA: How's your Internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: Am not able to send or receive emails. Tried to follow instructions without success (almost certainly my fault!). Can someone contact and help me please? My phone number is ***** 656 655. Thank you - Tristan Garel-Jones
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: I need some help please. Tristan Garel-Jones. Phone 07770 656 655
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Well I’m not very computer literate!
Submitted: 8 days ago.
Category: Computer
Expert:  James K. replied 8 days ago.

Hello

My name is James

Welcome to Just Answer

Is this on a laptop or a desktop ?