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VanHilton M
VanHilton M,
Category: Computer
Satisfied Customers: 7329
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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How do I connect my WiFi indoor security camera to my echo

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How do I connect my WiFi indoor security camera to my echo show to get a picture on the screen? I get a message from echo show, saying I am getting trouble connecting, I will keep trying. In settings on the echo show, it shows connected but the camera just keeps on blinking. What can I do to resolve this problem.
JA: Are you able to connect using an ethernet cable?
Customer: No
JA: Which lights are colored and/or blinking on your router?
Customer: 3 green lights none are blinking
JA: Anything else you want the Network Expert to know before I connect you?
Customer: No
VanHilton M

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

May I know what troubleshooting have you done?

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I want you to follow these steps Solution:

Follow the steps below to fix this issue:

  1. Turn off your modem and router. Wait 10 seconds. Turn them back on
  2. Make sure you have an internet connection (Check it with your phone or computer)
  3. Unplug your Alexa device. Plug it back
  4. If Alexa still gives the same warning, go to alexa.amazon.com
  5. Click “Settings > Updates Wi-Fi” and make sure your Wi-Fi is configured
  6. Reset Alexa to factory defaults. Press and hold the “Microphone off” and “Volume down” buttons at the same time until the light ring turns orange and follow the instructions
  7. Still having trouble? Reset and reconfigure your modem, router, and Alexa device
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