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Hello, I noticed you haven’t had time to respond to my inquiry, so based on the information you have given me for your PC, this is the best answer that I am able to provide at this time. If this does not solve your issue, please feel free to come back and provide me with more information and I will do my best to help you find a solution.
If you have a touch screen you can swipe from the right which exposes a menu with a "Tablet Mode" option.
You can "unclick" Tablet Mode and you'll return to "Desktop Mode".
Press window logo key and R key together and in the run box type explorer.exe and click on OK.