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Hi. Thank you for your question. My name is Rei and will be assisting you today. Just to make sure that I don't miss anything, please give me a moment to review your question.
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I am sorry to hear that you are having trouble with Wi-Fi connectivity on your new iPad. I know that can be frustrating. I will try my best to help you.
Can you tell me what have you tried so far?
Hi. Without the information I have requested from my previous message, I can only give you a general answer to your question, but I really hope this helps.
To answer you question.
To connect your iPad to you Wi-Fi network, please watch the video I have linked below.
Please let me know if you need further assistance. Thank you for using Just Answer.