Ask a Computer Question, Get an Answer ASAP!
Hi, I am Rafi IT Specialist with 10+ years of experience and welcome to JustAnswer, thank you for utilizing this service. I will be assisting you to fix the issue you are having. May I know what troubleshooting have you done?
Is the computer hot to touch? What about the power cord? What color is the light?
Are you able to remove the battery?
Sorry to hear. I think your logic board is bad. The two white light means its a hardware issue that needs to be repaired.
This would require a part replacement. We won't be able to do this over a chat and would require a tech in person.
Do you have a Best Buy?
Search on Google Maps for your nearest one.
Yes. They have on site repair techs.
They will, but you might have to drop it off so they can order the part.