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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 253
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My wife has has forgotting all her details for her ipad how

Customer Question

my wife has has forgotting all her details for her ipad how can she get it back
JA: What Operating System (OS) are you running on your iPad?
Customer: i do not no the answer
JA: How long has this been going on with your iPad? What have you tried so far?
Customer: she cannot remember her login details
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: my wife has had a mild stroke she has lost some of her memory she has 2 i pads she can not remember her id
Submitted: 6 months ago.
Category: Computer
Expert:  Rafi replied 6 months ago.

Hi, I am Rafi IT Specialist with 10+ years of experience and welcome to JustAnswer, thank you for utilizing this service. I will be assisting you to fix the issue you are having. May I know what troubleshooting have you done?