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Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is Rafi. I am happy to be assisting you today. Please note Secure Remote Assistance are auto-generated and communication through chat is fine with me. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. May I know what troubleshooting have you done?
I see that you requested remote support which won't help us out here. Can you let me know the site your using to submit the return?
May I know the website you trying to submit
Thanks. Since this is a government website and me not having your personal info I would recommend getting in touch with there support team using this link:https://www.gov.uk/contact
You would need to reach out to support using this link:https://www.justanswer.com/help/